Dealing with stupid people.

That sounds incredibly condescending, but these people are driving me mad. I don't understand why people don't use their brains, or perhaps, can't.

Okay, for example, NCSoft. NCSoft. Wow, just typing the name is making my blood boil. How can anyone, or any company, fail so majestically in terms of common sense?

I wanted to go back to GW for a friend because she happens to start playing only recently and I thought, hey, why not I go back to GW? Sadly, I forgot my account details because NCSoft had this bright idea to implement a master account system whereby you need to make a separate account and then link your game accounts to it.

Problem - I don't remember if I ever created a master account, and if I did I don't remember the details.

I sent a support ticket seeking help, and apparently being honest with a game company is like shooting yourself in the foot.

I told them the account was first created by my brother, who played for a single day, and then gave it to me because he found GW boring. I then played GW for two years and bought the rest of the expansion packs.

The reason why I told them this is because the information on the game account might be my brother's or mine, and I had to give a reason why I am giving them two possible, say, birth dates.

After waiting for 7 days, they replied with a single paragraph saying they cannot help me due to the fact that my brother is the original account owner and to have him contact them instead.

I cannot possibly pen in words how I felt when I read their reply. Here's why -

1. My brother and I live in the same house. We have the same bloody residential information. I told them that.

2. My brother won't know a fuck about the account because he quit on the same day he tried the game. I told them that.

3. Even if my brother were to contact them personally, the information provided would be same because we are unsure whose information was used in registration. I told them that.

4. I gave them all the serial codes tied to this account. What are the chances of someone who is not the owner to give you the exact 20 character serial codes?

Common sense, NCSoft, common sense. What more do you want from me? Photographs of the serial codes? That is even worse because everyone knows Photoshop is capable of amazing stuff, and asking customers for photographs of serial codes is next to being retarded, if not retarded.

I am incredibly ragey now. I certainly hope they reply fast to my response, because I don't have much patience with them anymore. What can I do to them, you ask?

Not much, and you probably guessed that. I would just not buy anymore games from them and help spread the word of their awesome customer support.

Hush if you don't know anything.

One reason why I hate shopping at brick and mortar stores is because of the sales assistants. If you think I am going to talk about how they like to stalk you, then you are wrong. That is actually one of many other reasons, by the way.

Meeting one that knows his or her stuff is like striking lottery, unless you go to high end boutiques where staff is properly trained. I suppose I have accumulated enough experience on SA that know less than me when it comes to the products they are selling to write a book.

It really is okay if you don't have the answer to my question, but don't sprout nonsense because you can mislead customers into buying a product they thought they are looking for when it really isn't. I suspect might be their intention all along, but this really backfires on themselves as time goes on.

The reason why I feel so strongly about this because I have been stupid enough to take their words seriously before, and several times at that. Yeah, it is partially my own fault but hey, isn't guiding customers their fucking job? Guide, not mislead, you mofos.

And what is even worse is when the SA sprouts nonsense and yet looks awfully snobbish. I have met several ones before, and it amuses me to no end.

Honestly, don't say anything if you don't know anything. It just makes you look more stupid, and it makes me rage if I happen to believe you. I remember faces. I really do.

Online shopping FTW.

Making the same mistake twice.

When I was still a child, I found a ring-like plastic item on the floor and was quite fascinated by it. I still remember it was purple in color, and it resembled what you see on bottles after you pop the cap.

I wore it on my finger, and it wouldn't come off. I tried so desperately to take it off because it was hurting my finger. After realizing that I couldn't do anything, I burst out crying. Okay, more like wailing.

My mom carried me in her arms and the rest of the adults were panicking because my finger was turning very red. They found a plier and could not get it under the ring because it was too tight. In the end, they had to force it in and cut the ring. My finger was bleeding, I recall. From what, I am not sure.

From then on, I am deathly afraid of rings. And today, I made the same mistake again.

I accidentally tightened this plastic (again) thing that people usually use to hold wires together around my finger. It works one-way, so once you tighten it you cannot undo it. As I witness my finger turn red, an overwhelming wave of panic crashed on me. It was the kind of fear that will make the blood rush to your head.

I searched frantically for a plier. I managed to find one, and finally removed the damn thing.

The fear. Oh, the fear.

Remember.

Remember this wretched feeling, and remember it each time you decide to do anything. Life is not only about you.

Damn.

There are so many bastards out there. I just hope that they simply mistook us for bastards and vice versa.

Let's not all be bastards, shall we?